Salesforce Technical Architect

‍Role Overview

We are seeking a proactive anwd detail-oriented Salesforce Administrator to manage the implementation, configuration, and ongoing support of a dedicated Salesforce instance. The ideal candidate has strong hands-on Salesforce expertise, a problem-solving mindset, and the ability to act as a thought partner in evolving the platform over time.
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Key Responsibilities

• Serve as administrator for a Salesforce instance, handling day-to-day configuration, user support, and maintenance
• Customize objects, fields, reports, dashboards, Salesforce Flow, and page layouts
• Collaborate with stakeholders to gather requirements and translate them into effective solutions
• Improve usability, efficiency, and data accuracy across the platform
• Maintain data integrity through validation rules, governance processes, and audits
• Provide user training and ongoing support
• Monitor performance, troubleshoot issues, and resolve technical problems
• Stay up to date with Salesforce releases and recommend enhancements
• Build and maintain reports and dashboards
• Document processes, configurations, and system changes
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Requirements

• Experience as a Salesforce Administrator with Sales Cloud and Service Cloud
• Strong knowledge of Salesforce best practices and capabilities
• Hands-on experience with Salesforce Flow, validation rules, and security settings
• Strong problem-solving and requirements-translation skills
• Excellent communication and collaboration skills
• Self-starter comfortable in a fast-paced environment
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Nice to Have

• Experience in Quality Assurance
• Background supporting B2C sales or account management (iGaming, fintech, or crypto preferred)
• Familiarity with integrations such as SMS, WhatsApp, Telegram, etc.
• Salesforce Administrator Certification
• Additional Salesforce certifications (Advanced Admin, App Builder, etc.)

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