Affiliate Operations Manager – Crypto/Fintech

Remote (Asia-based preferred) | Optional office in Singapore
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We’re hiring an Affiliate Operations Manager on behalf of a fast-growing company operating in the DeFi and broader Web3 ecosystem. In this role, you'll manage the end-to-end affiliate operations process—from partner onboarding to payouts and performance tracking—helping align affiliate performance with company growth goals.
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About the Role

This is an opportunity to join a global team that combines deep technical expertise with strong industry partnerships across the digital finance and crypto landscape. You’ll play a central role in the affiliate operations engine, collaborating across teams and driving process efficiency, campaign success, and data accuracy.

This position is fully remote, with a preference for candidates based in Asia. An optional office is available in Singapore for those who prefer a hybrid setup.
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Key Responsibilities

• Manage the full lifecycle of affiliate operations, including onboarding, contract facilitation, performance tracking, and payouts.
• Validate affiliate data, oversee commission accuracy, and coordinate timely payments with Finance.
• Deliver regular performance reports and insights to internal stakeholders; recommend improvements to optimize affiliate program operations.
• Be the go-to liaison for affiliate business development managers, supporting them with data, compliance, and cross-functional alignment (Legal, Product, Finance, Marketing).
• Handle affiliate queries, disputes, and compliance checks with a solution-oriented approach.
• Maintain and update affiliate materials (banners, creatives, landing pages, etc.).
• Plan and execute affiliate campaigns across communication channels such as Telegram, email, and newsletters.
• Track affiliate BD tasks and incentive schemes, run performance reviews, and assist with onboarding and training.
• Gather feedback from affiliates and internal teams to help refine operations and improve overall affiliate experience.
• Monitor for potential fraud or abuse and proactively suggest adjustments to commission models or promotional terms.
• Conduct market benchmarking to keep the affiliate program competitive and relevant.
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What We’re Looking For

• 2–4 years of experience in affiliate marketing or digital operations, ideally within fintech, crypto, or a related startup environment.
• Deep understanding of affiliate program structures (e.g., CPA models, tiered commissions, referral incentives).
• Advanced Excel/Google Sheets skills are essential; familiarity with SQL or BI tools is a strong bonus.
• Detail-oriented and process-focused, with strong organizational skills.
• Excellent communication skills and professional fluency in English.
• Bonus: Fluency in one or more APAC languages.

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