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Head of Solutions Engineering, reporting to the VP Customer. The role sits between the lab's research output and the enterprise customers building on top of it.
A foundation model lab. The lab has an enterprise customer base built around its API and fine-tuning services. Around 110 staff, of which roughly 25 sit in the customer-facing engineering function.
We name a client on the mandate page only where the firm has approved publication. Where not named, the description above is intended to be enough for a senior candidate to recognise whether their pattern fits the brief.
Head of Solutions Engineering, reporting to the VP Customer. The seat owns the lab's solutions engineering function end-to-end.
Direct line management of around 18 solutions engineers across three squads — one per major customer vertical. Hiring three further senior engineers in the first nine months.
Strategic moment: the lab is moving from a high-touch named-account customer motion to a broader enterprise programme, and the solutions engineering function needs to scale with that transition without losing the technical depth the lab is known for.
Remote within US or EU, with quarterly off-sites at the lab's primary engineering hub.
The role sits between the lab's research output and the enterprise customers building on top of it. Most of the day-to-day judgement calls land on that boundary — how to support the customers without slowing the research, and how to feed real customer signal back into what the lab ships next. The function is young enough at most labs that the person taking this seat is shaping it, not inheriting it.
— Peter Wood, Partner & Chief Strategy Officer
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